Terms of service

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or harmful code.

A violation of these terms may result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks.

Credit card information is always encrypted during transfer over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.

3. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, we cannot guarantee that all information on the website is completely error-free.

Because our products are made to order through our fulfillment partner, minor variations in color, placement, or print may occur.

We reserve the right to modify product descriptions, pricing, or availability at any time without notice.

4. Orders and Billing Information

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate, complete, and current purchase and account information for all orders made at our store.

5. Shipping and Fulfillment

All products are made to order and fulfilled through a third-party print provider. Production and shipping times may vary depending on location and order volume.

We are not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping addresses provided by customers.

6. Refunds and Replacements

Please refer to our Refund Policy for details regarding refunds, replacements, and damaged items.

Because our products are made to order, we do not accept returns for buyer’s remorse or incorrect sizing.

7. Third-Party Services

Certain services available through our site may be provided by third parties.

We are not responsible for the content, policies, or practices of any third-party services or websites.

8. Intellectual Property

All content on this site, including logos, images, designs, graphics, and branding related to Ugh & Woof Chronicles, is the intellectual property of the company and may not be used, reproduced, or distributed without written permission.

9. Limitation of Liability

Ugh & Woof Chronicles shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.